We're Hiring! Full-Time Experienced Restaurant Manager

Australian Food and Beverage Pty LTD trading as Cj's Crab Shack and Grill – Penrith NSW

Lead, train, and mentor staff, including bartenders, waiters, and food runners.

Create a positive and motivating work environment that fosters teamwork and high performance.

Operations Management:

Oversee day-to-day operations, including bar, pass, and front-of-house.

Ensure all operations run efficiently, meeting service and quality standards.

Handle guest complaints and resolve issues in a professional manner.

Staff Scheduling & Rostering:

Manage staff scheduling using Deputy or similar platforms to optimize coverage and efficiency.

Ensure rosters align with operational demands and labor budgets.

Reservations & Customer Experience:

Manage reservations using ResDiary or a similar booking system.

Ensure an exceptional guest experience from the moment of booking to the end of their visit.

Training & Development:

Provide ongoing training to ensure all team members deliver exceptional service.

Conduct regular staff performance reviews and provide constructive feedback.

Meet and exceed KPIs , including revenue, labor costs, and customer satisfaction scores.

Assist in managing budgets, tracking expenses, and identifying opportunities to improve profitability.

Health & Safety Compliance:

Ensure the restaurant complies with all health, safety, and food handling regulations.





Maintain cleanliness and organization of the venue at all times.

Utilize technology (e.g., ResDiary, Deputy) to streamline operations and generate reports.

Analyze data to improve performance, identify trends, and implement solutions.

Requirements:

Minimum 3+ years’ experience as a Restaurant Manager or similar role in a high-volume venue.

Robust leadership and team management skills with the ability to train and motivate staff.

Hands-on experience with bar, pass, and restaurant operations.

Proficiency in using technology, including booking systems like ResDiary and staff scheduling platforms like Deputy .

Exceptional customer service and problem-solving skills.

Proven track record of meeting and exceeding KPIs and operational targets.

Excellent organizational and multitasking abilities.

Knowledge of health and safety regulations in the hospitality industry.

What We Offer:

Competitive salary package.

Opportunity to work in a vibrant and dynamic environment at a highly-regarded venue.

A supportive management team that values your expertise and contributions.

The chance to lead and make a significant impact on the success of the restaurant.

If you are a dedicated and experienced restaurant professional with a passion for hospitality, we’d love to hear from you!

Location: CJ’s Crab Shack & Grill, Penrith Panthers Leagues Club

Join us and lead the way in creating memorable dining experiences!

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📌 We're Hiring! Full-Time Experienced Restaurant Manager (City of Penrith)
🏢 Australian Food and Beveragetrading as Cj's Crab Shack and Grill
📍 City of Penrith