RES. Business IT in Australia is seeking a System Engineer to own complex incidents across our Managed Services portfolio.
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You will act as the highest level of technical escalation for break/fix and service requests, applying your deep troubleshooting skills and customer-focused approach to deliver reliable outcomes. You will collaborate with the System Administration team, manage ticket queues, and ensure compliance checklists are completed.
📌 Senior System Engineer: Escalation Lead for MSP IT & Cloud (Queensland)
🏢 RES. Business IT
📍 Queensland
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