Job Description

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

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We are guided by our cultures & values, creating a outstanding place to work.
n We stand for equality, diversity and inclusion.
n We care about people & planet and promote health & wellbeing.
n We nurture your development and provide career opportunities to unlock your potential.

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What you need to know

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- 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
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- 24/7 access to our Employee Assistance Program for health and wellbeing support
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- 15% Co-worker discount
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- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
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- Co-worker uniform provided
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- Free Co-worker parking
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- Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
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- Bonus programme (where eligible)
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- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
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Additional Information

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- This role is Permanent, Full-time 76 hrs/fortnight.
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- Your standard working days will be Monday to Friday, 8am-4pm based on site (Springvale), unless otherwise indicated.
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- Applications close Wednesday 9 September 2026.
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About this work area

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- Manage the Facilities Management (FM) services through FM direct suppliers including safety and compliance to ensure a safe and operational environment for the business and our customers.
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- Follow up quality of services delivered by our suppliers through close working relationships and IKEA monitoring platforms together with the obligations set out in the service agreements.
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- Support internal FM related audits and annual reviews.
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- Support FM budgeting activities and the annual business plan in the unit. Attend weekly meetings to discuss operation performance / issues and contribute to solutions with the MSFM.
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- Assist in controlling operational costs this will include reduction in utilities spend, raising purchase orders and reviewing suppliers' invoices for accuracy.
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- Follow-up on permits, licences, certificates and reporting measures to stay compliant with local and national legislation, internal rules and requirements regarding the FM scope within Ingka.
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- Provide subject matter expertise and technical support in daily operations and projects related to the FM delivery model.
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- Participate in projects within FM related services as required.
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- Do regular store inspections ensuring our units are in shape as new.
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- You will participate in IKEA's approach to sustainability.
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As Unit Facility Management Specialist, you are:

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- Experienced in all aspects of FM related services and passionate to deliver reliable, effective and seamless services to the store.
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- Experienced with strong contract management skills and a solution-focused mindset to resolve FM related issues.
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- Able to build strong relationships with internal and external stakeholders to achieve a common goal.
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- Able to identify opportunities and make recommendations to drive continuous improvement.
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- Able to work autonomously, take initiative and possess excellent communication skills to deliver set tasks with a sense of urgency to meet timelines and budgets.
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- Able to organise, prioritise and manage administrative tasks, with a good understanding of Microsoft office programs, including Excel and FM related software platforms.
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- Experienced within service agreement management and KPI's with suppliers.
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We need people like you!

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At IKEA, work is so much more than a job. Come join us!

📌 Unit Facility Management Specialist (New South Wales)
🏢 Ikea
📍 New South Wales