APS6 Case Manager

- 12 Month Non-ongoing Contract or S26 Transfer

- ACT or NSW Locations

- Baseline Security Clearance Essential

CBR Recruitment is seeking an experienced and motivated APS6 Case Manager to join a large Federal department within the HR Branch.

Through the provision of timely and expert advice, guidance and support, Case Managers play an key role in building a culture of effective performance management and respectful workplace behaviours across the department, consistent with departmental and APS frameworks. As a Case Manager, you will manage a diverse caseload encompassing employee performance and conduct related matters.

Key Responsibilities

- Providing case management support in relation to employee performance and behaviour related matters, working closely with employees and managers to develop and implement strategies to address concerns.

- Providing case management support for Code of Conduct matters, including the coordination and conduct of investigations, procurement, brief preparation and drafting in support of decision makers.





- Managing complaints relating to inappropriate workplace behaviour in accordance with departmental policies and procedures.

- Contributing to the development, maintenance, review and update of the department’s policies and procedures in relation to employee performance and behaviour.

- Building and maintaining effective working relationships with internal stakeholders, including senior management.

- Collaborating with colleagues to implement early intervention supports to safe, timely and durable return to work outcomes for employees.

What You Will Need

- Experience managing complex employee relations, performance and conduct matters.

- Strong analytical and problem-solving skills, with the ability to make evidence-based recommendations and exercise sound judgement.

- Excellent written communication skills and the ability to produce clear, accurate and well-structured documentation.

For more information on the application process, please telephone

Adam Kowalski or

Shelley Kowalski from

CBR Recruitment on

02 6103 7000 or email your CV to [email protected]

Reference: 200003040

📌 Case Manager (Canberra)
🏢 CBR Recruitment
📍 Canberra