Dispute Resolution Specialist: Complex Customer Advocacy (City of Willoughby)

Dispute Resolution Specialist: Complex Customer Advocacy (City of Willoughby)

31 Aug
|
PetSure
|
City of Willoughby

31 Aug

PetSure

City of Willoughby

PetSure is seeking a Dispute Resolution Specialist to own customer complaints and disputes from receipt to resolution. You will investigate issues across multiple channels, assess information from stakeholders and deliver fair, defensible outcomes.

This role requires solid analytical, investigative and written-communication skills, with a focus on supporting vulnerable customers and balancing regulatory obligations.

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📌 Dispute Resolution Specialist: Complex Customer Advocacy (City of Willoughby)
🏢 PetSure
📍 City of Willoughby

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