Due to continued rapid growth, Red Funnel has an exciting opportunity for a motivated and customer-focused Telesales & Administration All rounder to join our Afternoon shift (4pm-10pm 5-6 days a week with possible overtime) team in Kotara, NSW.

This role is ideal for someone who enjoys working in a fast-paced environment, thrives on delivering excellent customer service, and is looking to build a long-term career with a growing business.

As we continue to expand, this position offers genuine opportunities for career progression and professional development for the right person.

Key Responsibilities

- Answer incoming sales enquiries via phone and email
- Process customer orders accurately and efficiently
- Provide accurate product and pricing information to customers
- Respond to client questions and requests in a timely, efficient, and commercial manner
- Provide general administrative support as required.

Skills & Experience





- Professional and confident phone manner, with the ability to manage multiple incoming calls
- Strong interest in learning a recent industry and developing a long-term career
- Ability to listen to customers and provide objective, solution-based advice
- Efficient and accurate order processing skills (phone and online)
- Willingness to learn and take on new responsibilities
- Food service industry experience or knowledge preferred

Personal Attributes

- Strong time management and organisational skills
- Ability to work effectively in a fast-paced and sometimes high-pressure environment
- Self-motivated with the ability to work independently
- High level of self-discipline and accountability

A genuine passion for building and maintaining strong customer relationships

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📌 Telesales & Administration (Newcastle City Council)
🏢 Red Funnel Fisheries
📍 Newcastle City Council