Brisbane Operations Support/Network Planner

Hawk Logistics is a nationally recognised leader in transport and logistics, with strategic depots across Melbourne, Adelaide, Griffith, Brisbane, and Sydney. Our growing network enables us to deliver reliable, end-to-end solutions for customers across Australia.

With more than 500 dedicated employees, we are a fast-paced, people-focused organisation driven by innovation, performance, and continuous improvement. At Hawk, our success is built on solid leadership, teamwork, and a commitment to doing things the right way.

We are now seeking an experienced Operations Support Officer to join our Brisbane team and play a key role in supporting daily transport operations.

About the Role

Reporting to the QLD State Manager , this role is responsible for supporting scheduling, planning, allocation, and coordination of local and linehaul freight operations.

This is a hands-on role suited to someone who thrives in a busy logistics environment and enjoys working closely with drivers, depots, and customers to ensure freight moves safely and on time.

Working hours:
Monday to Friday | 11:00am – 7:00pm
Occasional weekend shifts as required to support operational demands

Key Responsibilities

- Support daily planning and allocation of local and linehaul freight.
- Coordinate with interstate depots on inbound and outbound movements.
- Plan next-day pickups and deliveries (FTL & LTL).
- Assist with driver rostering and scheduling.
- Monitor daily capacity of drivers and fleet.
- Send daily job instructions to drivers (start times, trailers, routes).




- Assist with dispatch and yard operations.
- Ensure all loads are captured and recorded in the TMS.
- Create and manage driver manifests and paperwork.
- Conduct yard checks and stocktakes.
- Escalate late pickups or deliveries with customers.
- Ensure drivers complete PODs, run sheets, and pre-starts.
- Liaise with workshops and operations teams when required.
- Promote and enforce safe work practices at all times.

About You

To be successful in this role, you will bring:

- Minimum 2–3 years’ experience in transport, logistics, or warehousing.
- Strong knowledge of the QLD road network.
- Experience in FTL and LTL operations.
- Strong organisational and planning skills.
- High attention to detail and sense of urgency.
- Excellent communication skills (phone and email).
- Ability to work under pressure in a fast-paced environment.
- Strong customer service and relationship skills.
- Confidence using Microsoft Office (Outlook, Excel, Word).
- Experience in refrigerated or temperature-controlled transport.
- Knowledge of NHVR regulations and fatigue management.
- All applicants must be entitled to work in Australia and be prepared to undergo a criminal history check, pre-employment medical and/or drug & alcohol testing as required.

P/L embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including, the First Nations Peoples, and those of all ages, genders and abilities.

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📌 Brisbane Operations Support/Network Planner (Brisbane City)
🏢 Hawk Logistics
📍 Brisbane City