IT Service Desk Lead -- Hybrid Work & Customer Excellence (Victoria)

IT Service Desk Lead -- Hybrid Work & Customer Excellence (Victoria)

31 Aug
|
Medhealth3
|
Victoria

31 Aug

Medhealth3

Victoria

Job Description

MedHealth is seeking an experienced Service Desk Team Lead to guide our IT Service Desk and deliver outstanding support across the organisation. You will lead a high-performing team, drive service excellence, coach staff, and help maintain timely, effective user support in a fast-paced workplace.

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You'll oversee daily operations, manage escalations, develop knowledge articles, and deliver training. The role requires at least 3 years in service desk and 1 year in leadership, with strong MS 365

📌 IT Service Desk Lead -- Hybrid Work & Customer Excellence (Victoria)
🏢 Medhealth3
📍 Victoria

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