icare is seeking a Client Advisor to coordinate and manage treatment and care claims for CTP clients, ensuring timely, person-centred services within the legislative framework. You will review medical information, determine entitlements, and work with stakeholders to optimise client outcomes.
You will engage with injury management specialists, communicate clearly with clients, and contribute to continuous improvement in service delivery, quality assurance, and disputes handling.
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📌 Injury Management: Client Care Advisor (City of Sydney)
🏢 iCare
📍 City of Sydney
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