Job Description

Lane Cove Family Medical Practice – Lane Cove NSW

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Our practice has provided medical care for the community for the past 30 years. We are a long-established practice of friendly doctors and staff looking for a new member to join our team at reception.

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Our practice has been providing high-quality medical care to the local community for over 30 years. We are a long-established, busy and friendly General Practice with a supportive team of doctors, nurses and reception staff.

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We are looking for a warm, bright and energetic Medical Receptionist who will also provide administrative and operational support to the Practice Manager. This is a varied role suited to someone who enjoys working at a fast pace, takes initiative and is happy to move between front reception and behind-the-scenes practice administration.

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Qualifications & experience

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- Previous General Practice experience using Best Practice software
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- Strong organisational skills with the ability to multitask, prioritise and work efficiently in a fast-paced environment
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- Sound knowledge of Medicare billing, invoicing and handling payments
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- Excellent communication and interpersonal skills with a warm, friendly and professional manner
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- Self-motivated, proactive and a quick learner who takes initiative and ownership of tasks
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- Reliable,



punctual and able to contribute positively as part of a busy team
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Tasks & responsibilities

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- General medical reception and administrative duties, including patient service, appointments, billing and payments
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- Build rapport with patients and help create a warm, welcoming and vibrant atmosphere at reception
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- Assist the Practice Manager with delegated administrative and operational tasks, including new initiatives and implementation of practice changes
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- Complete audits, reporting and quality improvement activities, while identifying opportunities to improve workflows, patient service and practice efficiency
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- Assist with rosters, claiming, patient engagement, preventative health initiatives and other practice administration as required
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- Be flexible and willing to move between reception and administrative duties depending on the needs of the practice
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- Work efficiently, follow through on delegated tasks and contribute energy, initiative and a helpful attitude to the team
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- Work with a friendly and supportive team of doctors, nurses and reception staff
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Flexible full time position

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Varied role with the opportunity to develop skills beyond traditional medical reception

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Full training and ongoing support

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Opportunity to contribute to practice improvements and new initiatives

📌 Senior Medical Receptionist (New South Wales)
🏢 Lane Cove Family Medical Practice
📍 New South Wales