Optus Enterprise is seeking an experienced Operational BPO Reporting Consultant to own end-to-end reporting and analytics across Collections and Recoveries. You will translate data into actionable steps, drive governance, and work with offshore partners to uplift performance.
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Flexible, hybrid work options and robust focus on automation are offered. You will develop dashboards, benchmark vendors, and partner with operations to implement corrective actions, while communicating insights to
📌 BPO Performance & Reporting Lead (Victoria)
🏢 Optus Enterprise
📍 Victoria
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