Job Description

We are a Facilities Management company seeking a strong leader who enjoys solving problems, supporting teams, and ensuring operations run smoothly.

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We're looking for an experienced Area Manager to oversee multiple client sites across New South Wales.

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This role is ideal for someone who can lead from the front, build robust client relationships, and take ownership of operational outcomes.

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This is a hands-on leadership position. While your primary focus will be managing people, clients, and site performance, you won't be afraid to roll up your sleeves and support your team when required.

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Full-time | Monday to Friday, Day Shift

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We are a Facilities Management company seeking a strong leader who enjoys solving problems, supporting teams, and ensuring operations run smoothly.

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We're looking for an experienced Area Manager to oversee multiple client sites across New South Wales.

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This role is ideal for someone who can lead from the front, build strong client relationships, and take ownership of operational outcomes.

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This is a hands-on leadership position. While your primary focus will be managing people, clients, and site performance, you won't be afraid to roll up your sleeves and support your team when required.

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What You'll Be Doing:

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Operational Leadership

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- Manage the day-to-day operational performance of assigned sites
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- Ensure services are delivered safely, efficiently and to a high standard
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- Monitor site performance and proactively address operational issues
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- Conduct regular site visits, inspections and quality audits
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- Ensure staffing levels, equipment, and resources are effectively managed
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Team Leadership

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- Lead, coach, and develop frontline team members
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- Support recruitment, onboarding, and training activities
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- Create a positive culture built on accountability, communication, and teamwork
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- Address performance concerns professionally and constructively
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Client Management

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- Build strong relationships and trust with clients across your portfolio
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- Respond to requests and concerns promptly and professionally
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- Identify opportunities to improve service delivery and client satisfaction
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Problem Solving & Escalation

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- Identify operational risks, equipment issues, staffing challenges, and service concerns before they become larger problems
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- Take ownership of finding practical solutions
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- Escalate issues appropriately when additional support or resources are required
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- Drive continuous improvement across your sites and teams
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What We're Looking For:

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- Experience managing teams in cleaning, facilities management, hospitality, retail operations, logistics, or similar service-based environments
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- Proven leadership experience with the ability to motivate and develop people
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- Strong organisational and time-management skills
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- Excellent communication and relationship-building abilities
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- A proactive approach to problem-solving
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- Comfortable making decisions and taking ownership of outcomes
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- Strong attention to detail and commitment to service quality
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- Current driver's license
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- Full Australian working rights
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Why Join Landon Group?

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- Full-time role with Monday to Friday daytime hours
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- No regular night shifts or weekend work
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- Structured onboarding and ongoing support
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- Company dedicated to internal growth and leadership development
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- Supportive leadership team
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- Opportunity to make a genuine impact across a growing business
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About Us

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At Landon Group, we deliver facilities management, commercial cleaning, gardening, and maintenance services across Australia. Our success is built on accountability, proactive thinking, and delivering exceptional service to every client.

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If you're a leader who takes ownership, solves problems and enjoys helping teams succeed, we'd love to hear from you.

📌 Area Manager - New South Wales
🏢 Landon Group
📍 New South Wales