Sharp & Carter are proud to partner with a well-established, Australian-owned business experiencing significant growth across multiple divisions. With a strong presence across the Eastern Seaboard, they specialise in providing essential services to a diverse customer base. This division manages a fleet that supplies services directly to customer sites, while ensuring a reliable and productive service. With a broad client base, they continue to strengthen their market presence.

As the National Credit Manager, you will oversee a team of four credit professionals. Reporting to the Financial Controller, you will play a critical role in managing credit risk, ensuring timely collections, and maintaining strong customer relationships. This role requires a hands-on approach and a strategic mindset to balance risk with business growth opportunities.

Key Responsibilities

- Lead, train, and motivate the credit control team (four direct reports);
- Assess the creditworthiness of customers, conducting thorough financial evaluations;
- Determine and manage customer credit limits to balance risk and sales opportunities;




- Oversee collections processes, including follow-ups on overdue accounts and negotiation of payment plans;
- Manage direct debit arrangements and monthly charge processes;
- Liaise with credit insurers and brokers to manage risk and reporting requirements;
- Monitor and analyse key credit metrics to improve processes and reduce overdue balances;
- Ensure compliance with relevant regulations and industry best practices;
- Negotiate payment terms and credit agreements with customers.

Skills & Experience

- Proven experience leading a credit control team in a fast-paced environment;
- Strong understanding of credit risk assessment and collections management;
- Experience with high-volume, low-margin B2B transactions is highly desirable;
- Excellent negotiation and relationship management skills;
- Proficiency in financial analysis and credit reporting;
- Strong leadership and team management abilities.

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📌 National Credit Manager (Brisbane City)
🏢 Sharp & Carter
📍 Brisbane City