Industry leading Data & Analytics SaaS Vendor | Sydney | In office 3-4 days per week
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The Company
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Our client is an industry leading Data, Analytics and Business Intelligence SaaS vendor, helping organisations turn complex data into actionable insights and make faster, more informed business decisions.
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Due to continued growth across the ANZ region, they are looking to hire a driven and commercially minded Account Manager to manage and grow an established portfolio of approximately 120 existing customers.
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This is an excellent opportunity for an ambitious SaaS sales professional - Account Manager or commercially focused Customer Success Manager - who enjoys developing existing customer relationships, uncovering new opportunities and driving revenue growth across an established account base.
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The Role
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Reporting to the Sales Manager - Account Management, you will take ownership of a portfolio of approximately 120 existing mid-market customers across Australia and Recent Zealand, with a strong focus on:
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- Growing revenue across an established customer portfolio
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- Identifying and closing upsell and cross-sell opportunities
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- Increasing product adoption and expanding usage across existing customers
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- Driving customer retention, renewals and ongoing account growth
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- Identifying new teams, departments and use cases within existing customers
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- Developing account plans and maintaining a healthy pipeline of expansion opportunities
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What We're Looking For
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We're looking for someone on an upward career trajectory with energy, drive and strong commercial acumen, who is genuinely ambitious and looking to build a long-term career within SaaS sales.
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Ideally, you will bring:
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- 3-5 years' experience within SaaS sales - Account Management or a commercially focused Customer Success role
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- Demonstrated experience managing and growing existing customer accounts
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- A track record of identifying upsell, cross-sell and expansion opportunities
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- Strong sales, pipeline management and account planning skills
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- A proactive, inquisitive and commercially focused communication style
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- High activity levels and the ability to effectively manage a relatively large customer portfolio
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- Experience within Data, Analytics, Business Intelligence, SaaS, Cloud or enterprise software is required
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📌 Account Manager (New South Wales)
🏢 Jenkin Beattie
📍 New South Wales
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