PetSure is seeking a Dispute Resolution Specialist to own customer complaints and disputes from receipt to resolution. You will investigate issues across multiple channels, assess information from stakeholders and deliver fair, defensible outcomes.
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This role requires robust analytical, investigative and written-communication skills, with a focus on supporting vulnerable customers and balancing regulatory obligations.
📌 Dispute Resolution Specialist: Complex Customer Advocacy (New South Wales)
🏢 PetSure
📍 New South Wales
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