Sales Manager - Contact Centre (Melbourne)

Sales Manager - Contact Centre (Melbourne)

31 Aug
|
Splend
|
Melbourne

31 Aug

Splend

Melbourne

About us

At Splend,we'reon a mission to fundamentally change the way people own andoperatea vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But wearen'tjust about vehicleownership.We'realso fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

You'llbe excited to work in this role if...

- Youget excited bybuilding and coaching high-performingsales teams, andget a buzz out of watching your people grow.

- You’reeager toleadan ambitious, fast-growing businessthat'sfast-tracking the shift to electric vehicles.

- You'reenergisedby data and love using it to sharpen strategy and unlock more value from a pipeline.

About the role

Based out of our Melbourne Hub, the Sales Manager plays a key role in helping Splend hit and exceed its sales and growth targets. Leading a team of 11 phone-based Sales Consultants across VIC and NSW, you'll deploy strategies, training and insights to help the team succeed, while helping execute the Splend Global Excellence Sales program across Australia. We're looking for someone with big ambitions and a genuine interest in building an effective and scalable sales platform to help us achieve our goals.

What you'll be doing

- Lead,coachand develop a team of 11 phone-based Sales Consultants across VIC and NSW, driving performance and career growth.

- Help execute theSplendGlobal Excellence Sales program, embedding best-practice processes and standards across the team.

- Drive sales growth, lead conversion, callqualityand customer upgrades across the phone-based sales function.

- Manage performance across multiple lead channels, ensuring the team is resourced and prioritised to maximise conversion and pipeline quality.

- Use sales and pipeline data to inform performance decisions, coachconsultantsand ensure the CRM is fullyleveragedforaccuratereporting.





What you'll bring to Splend

- 3+ years' experience in a sales leadership role, having led a team of 5+ sales reps,coachingand developing team members to deliver exceptional performance.

- Experience managing multiple lead channels within a sales contactcentreenvironment.

- Comfortable working with data, using it to manage performance andidentifyopportunities within the sales pipeline.

- Strong working knowledge of CRM systems and pipeline management, with a naturally collaborative,positiveand energetic leadership style.

- Able to travel occasionally to VIC as needed.

Our advantages

- Commission: earn based on your performance with uncapped commission
- Day off for your Birthday!
- Salary packaging with 15% employer contributions for Electric Vehicles
- Dedicated Learning & Development platform
- Employee Assistance Program
- Socials: budget for team andcompany widesocial initiatives

Our Process

1. Intro with our Talentteamtounderstandyour background,aspirations,and answer your questions.

1. Interview with the hiring manager to discuss your experience and how it aligns with this role.

1. Where it applies, we’ll ask you to complete a practical case study.

1. Final interview to discussSplend’slong-term vision and to check any remaining questions.

Diversity & inclusion

At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.

If this role sounds like you, butyou'renot quitesureifyou meet every requirement, apply anyway.We'reinterested in the whole person-your attitude, your potential, and whatyou'dbring to the team-not just a checklist of credentials.We'drather hear from you than have you talk yourself out of it.

When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.

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📌 Sales Manager - Contact Centre (Melbourne)
🏢 Splend
📍 Melbourne

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