Service Designer: Scams & Inclusive UX Journeys (Victoria)

Service Designer: Scams & Inclusive UX Journeys (Victoria)

31 Aug
|
AFCA
|
Victoria

31 Aug

AFCA

Victoria

Job Description

AFCA is seeking a role focused on end-to-end customer journeys for scam-related services, blending service design with UX/UI to enhance digital touchpoints and cross-channel experiences. The role emphasizes accessibility, inclusivity, and resilience, with a 12-month max-term contract and hybrid work arrangements in Melbourne.

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You will collaborate with Product Designers and stakeholders to deliver holistic improvements across processes and systems, embedding supportive options into workflows and

📌 Service Designer: Scams & Inclusive UX Journeys (Victoria)
🏢 AFCA
📍 Victoria

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