Customer Support Specialist - 24/7 Resolution Expert (New South Wales)

Customer Support Specialist - 24/7 Resolution Expert (New South Wales)

31 Aug
|
Cubic
|
New South Wales

31 Aug

Cubic

New South Wales

Job Description

Cubic Transportation Systems is seeking a Customer Service Representative to handle customer transactions, inquiries and complaints with a focus on accuracy and advocacy. The CSR will work within a team to meet service levels and maintain product knowledge.

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The role emphasizes adherence to Cubic policies, KPI-driven performance, and participation in coaching to improve call quality and customer experience. Employment is on-site in an setting focused on safety and quality.

📌 Customer Support Specialist - 24/7 Resolution Expert (New South Wales)
🏢 Cubic
📍 New South Wales

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