The City of Adelaide is seeking a Service Desk Officer to deliver exceptional customer support for IT and telecommunications systems. You will investigate and resolve issues, configure systems, and ensure IT services run smoothly across the organisation, with a solid focus on user satisfaction.
You will manage information management infrastructure, ensuring security, uptime and performance in line with ITIL practices, and assist with licensing, upgrades and documentation.
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📌 IT Service Desk Officer — Customer-Focused Support Lead (Adelaide)
🏢 City of Adelaide
📍 Adelaide
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