Job Description

Buildsoft is Australia's leading construction estimating software company, trusted by thousands of construction businesses across more than 50 countries. For 40 years we've set the standard for estimating and takeoff software and today our flagship products, Cubit Estimating and Cubit Select, lead the way.

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About the role

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Buildsoft is looking for an experienced Office Manager to join our team on a 12-month parental leave contract, reporting directly to the Managing Director.

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This is a varied, hands-on role. Your primary focus is leading our Accounts team of three, coordinating office operations and acting as an escalation point when problems arise. You'll also work closely with teams across the business to keep priorities moving and help us find better, simpler ways of working.

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To be successful, you're organised, approachable, proactive and comfortable taking ownership. You're someone who can balance day-to-day team management with broader priorities, identify recurring issues and help turn them into clearer and more consistent processes.

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This is a full-time role with flexible hybrid working (around two days a week in our Sydney office), with a preferred start from October (earlier possible).

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What you'll be doing:

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- Manage and support the day-to-day operations of our Accounts team, including priorities, workload, team coverage and development
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- Support key Accounts processes including renewals, invoicing, debtor management and billing queries
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- Manage the day-to-day requirements of the Buildsoft office, including suppliers, facilities and general office coordination
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- Provide people administration, including maintaining local employee documentation, supporting onboarding and offboarding activities, and coordinating with our Group HR team
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- Work closely with teams across the business to keep operational actions moving and resolve issues where ownership crosses teams
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- Use operational reporting and recurring issues to identify risks, improve processes and introduce stronger controls where needed
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- Identify opportunities to simplify processes, reduce manual work and improve how we operate, including through automation and emerging AI tools where appropriate
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- Help ensure recent processes, decisions and ways of working are documented and consistently followed
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What we're looking for

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- Experience in operations, office management, or accounts leadership, including managing or leading a team.
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- Strong organisation and prioritisation skills, with the ability to juggle competing demands
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- A practical and proactive approach to problem solving
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- Ability to build effective working relationships and coordinate across teams
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- Strong communication skills and attention to detail, with a willingness to get into the day-to-day
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- The ability to make decisions, manage escalations and follow actions through to completion
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- Experience with systems such as NetSuite, Salesforce, or Zendesk is a plus, but is not a requirement
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📌 Office Manager (12 Month Contract) (Campbelltown)
🏢 Buildsoft
📍 Campbelltown