Our housekeeping team plays a crucial role in ensuring a high standard of cleanliness, hygiene, and comfort for our guests. As a team member, you will be responsible for performing key daily housekeeping tasks while delivering exceptional customer service.
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Key Responsibilities:
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- Thorough cleaning of vacated rooms, including but not limited to:
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- Changing and making beds to a 4.5-star standard with triple sheeting and hospital corners
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- Replacing towels and bathroom linens
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- Vacuuming, mopping, and deep cleaning bathrooms
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- Removing waste and replenishing the kitchenette, including mini fridge refreshments
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- Performing necessary spray cleans
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- Mid-stay servicing, including spot cleaning, refreshing bedding and bathroom linens, and waste removal
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- Periodic deep cleaning of furniture, curtains, walls, and other areas as required
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- Cleaning and maintaining common areas such as reception, hallways, and guest facilities
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- Washing and folding linen as needed
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- Reporting any maintenance or cleanliness issues to management for prompt resolution
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