Are you detail-oriented with a passion for administration and customer service? AWN Insurance is currently seeking a dedicated Administration Officer to join our friendly team at our up-to-date offices in Tanah Merah. As an Administration Officer, you will play a crucial role in ensuring the smooth operation of our department while providing top-notch service to our valued customers and clients.

AWN Insurance has been long recognised as a leader in the automotive warranty and insurance industry, renowned for our innovation and outstanding customer service. With over 30 years of experience and a proud record of winning the Product Review Award for eight consecutive years (2019 - 2026), we’re on an exciting journey of growth and expansion.

listings/australian-warranty-network

Full Time

Monday to Friday, 8:15am to 5:15pm (no weekend work!)

Your main duties would include, but not be limited to:

Accounts Receivable: process new business & renewals including managing debtors to ensure timely payments and follow-ups on outstanding accounts.

Process cancellation requests, including administering refunds for relevant customers and selling agents.

Calculate and process monthly commission payments to selling agents.

Data entry, record keeping and reconciliations via in-house systems and accounting software.





Professionally answer inbound and outbound communications with customers and selling agents (written and verbal).

Contribute to weekly and monthly management reporting.

Maintain accurate financial records and ensure compliance with internal procedures.

Various other tasks as specified by Management.

The successful candidate should be able to demonstrate:

Strong attention to detail

Good time management skills and ability to work independently

Excellent customer service skills, with a professional and friendly phone manner.

Eagerness to learn new systems, processes and responsibilities

Ability to communicate effectively and work as part of a team.

Punctual, reliable, and self-motivated.

Proficient with Microsoft Office 365

Free onsite parking at a prime location between Brisbane and the Gold Coast, easily accessible from the Logan Hyperdome and surrounding major outlets.

Employee benefits scheme offering free annual roadside assistance and exclusive discounts on insurance products.

Secure future with an international and domestic company that has been in operation for over 30 years.

International/domestic company for over 30 years providing a secure future for employees.

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📌 Administration Officer (Brisbane City)
🏢 Australian Warranty Network
📍 Brisbane City