We're looking for an extroverted, outspoken salesperson who's confident, assertive, and not easily negotiated down.
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Key Responsibilities
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- Engage with potential customers through various channels (phone, email, face-to-face, etc.).
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- Conduct consultations to understand customer needs and recommend suitable products and solutions.
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Customer Relationship Management
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- Build and maintain long-term relationships with clients.
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- Address customer inquiries promptly and professionally.
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Target Achievement
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- Meet or exceed monthly sales targets and KPIs.
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- Identify and pursue new business opportunities.
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Market Expertise
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- Stay updated on energy efficiency trends, the energy efficiency program, and EcoOrigin's offerings.
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- Provide clients with clear and accurate information about products and benefits.
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- Work closely with the marketing, operations, and installation teams to ensure seamless service delivery.
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Qualifications & Skills
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- Proven experience in sales, consultation, or a related role (experience in energy or HVAC is a plus).
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- Strong communication, negotiation, and interpersonal skills.
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- Customer-focused approach with the ability to build trust and rapport.
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- Self-motivated with a results-driven mindset.
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- Ability to work independently and as part of a team.
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- Basic understanding of what company does and services it provides is a plus.
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What We Offer
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- Competitive base salary with attractive commission structure.
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- Comprehensive training on energy efficiency and our products.
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- Opportunities for career growth and professional development.
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- Supportive and collaborative team environment.
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- The chance to make a real impact by contributing to a sustainable future.
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Key Responsibilities
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- Reach out to residential and commercial clients to discuss energy-effective solutions.
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- Inform customers about products available through the Victorian Energy Upgrade Program.
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- Coordinate and schedule appointments for site assessors and Installation team.
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- Deliver outstanding customer service by addressing inquiries and resolving any concerns professionally.
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- Maintain record of customers, site assessors and installer's appointment.
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📌 Customer Service Officer/ Sales (Victoria)
🏢 EcoOrigin
📍 Victoria
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