Job Description

Yeronga Medical Centre is looking for a friendly and motivated individual to join our busy general practice reception team in a casual position (Monday to Friday).

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Previous experience as a medical receptionist and a familiarity with Medical Director is preferred; however training can be provided for the right candidate. Acommitted and patient-focused attitude, along with a strong willingness to learn and improve, isessential in this role.

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- Liaising with patients during check-in and check-out
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- Scheduling patient appointments, including recalls and cancellations
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- Managing incoming and outgoing telephone calls
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- Processing patient payments and submitting third-party claims
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- Managing incoming and outgoing mail
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- Maintain the appearance and cleanliness of the surgery, including consultation rooms
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- Respond to patient enquiries and relay important messages to doctors
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Ideal applicants will have:

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- Previous customer service or reception experience
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- Proficiency with Pracsoft and Medical Director software (or similar)
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- Demonstrated ability to work both autonomously and within a team
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- Adaptable availability to cover shifts and support colleagues as required
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- Advanced computer literacy
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- A patient-centred approach to work
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- High reliability
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- Strong attention to detail
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📌 Medical Receptionist (Queensland)
🏢 Yeronga Medical Centre
📍 Queensland