31 Aug
|
YO IT CONSULTING
|
New South Wales
31 Aug
YO IT CONSULTING
New South Wales
Job Description
Job Title
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Psychology Quality Assurance Lead
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Job Type
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Contract
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Location
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Remote
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About This Role
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In this hourly, remote contractor role, you will work as a Psychology Quality Assurance Lead to oversee quality, consistency, and trainer performance across psychology-focused AI training projects. You will review AI-generated psychology content and trainer/QA work, evaluate output quality against project guidelines, provide precise written feedback, and ensure that all contributors follow the expected quality standards.
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You will assess work for psychological accuracy, theory application, research literacy, ethical awareness, mental-health safety, diagnostic caution, clarity, formatting, instruction-following, and adherence to project-specific rubrics. You will spot recurring quality issues, communicate updates to trainers and QAs, support onboarding, maintain documentation, and help activate contributors who are not working consistently.
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This role requires strong psychology expertise, strong English communication skills, excellent attention to detail, structured communication, and the ability to manage quality workflows across remote expert teams. This role is a fast-growing AI Data Services company delivering training data for many of the world's largest AI companies and foundation-model labs.
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Your psychology quality leadership will directly help improve the world's premier AI models by ensuring that psychology training data is accurate, ethical, appropriately cautious, research-informed, and aligned with client expectations. Selection process involves an AI interview, a domain-specific task, and an interview with a recruiter.
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Important:
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There is no immediate project for this role; however, if qualified, you will be among the first experts we reach out to when relevant opportunities arise. This will also provide you with access to future projects available through our expert network.
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Your Profile
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- Bachelor's, Master's, PhD, PsyD, or equivalent professional background in Psychology, Clinical Psychology, Counseling,
Behavioral Science, Cognitive Science, Neuroscience, Social Work, Psychiatry-adjacent research, Education, or a closely related field.
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- Robust grasp of the English language to follow project guidelines, communicate with teams, and provide clear written feedback.
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- 3+ years of experience in psychology research, clinical/counseling settings, behavioral science, teaching, academic writing, mental-health content review, psychological assessment, or related workflows.
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- Strong understanding of psychological theories, research methods, cognitive and social psychology, developmental psychology, abnormal psychology, ethics, evidence-based practice, and mental-health safety considerations.
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- Ability to evaluate psychology content against detailed rubrics and identify issues such as overdiagnosis, unsafe advice, unsupported claims, flawed study interpretation, pseudoscience, stigmatizing language, or inappropriate therapeutic recommendations.
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- Familiarity with areas such as CBT, developmental psychology, personality, trauma-informed communication, behavioral interventions, mental-health literacy, research design, statistics, and ethical guidelines is preferred.
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- Experience leading or supporting remote teams of researchers, clinicians, educators, reviewers, annotators, or QAs is strongly preferred.
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- Comfortable working in fast-moving remote environments using tools such as Discord, Google Sheets, Google Docs, trackers, dashboards, and project management systems.
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- Highly detail-oriented and organized, with the ability to maintain style guides, FAQs, trackers, onboarding materials, calibration tasks, and documentation.
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- Experience with AI training,
data annotation, LLM evaluation, psychology QA, mental-health content review, or rubric-based review is a strong plus.
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Key Responsibilities
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- Quality monitoring: Spot-check psychology items, identify quality issues, provide ongoing feedback through DMs, and elevate recurring or critical issues.
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- Psychology review: Evaluate AI-generated psychology explanations, mental-health content, research summaries, behavioral guidance, theory applications, and safety-sensitive responses for accuracy and appropriateness.
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- Trainer and QA communication: Update trainers and QAs on Discord about recent item guidelines, project changes, workflow updates, quality expectations, and psychology-specific review standards.
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- Question handling: Respond to trainer/QA questions clearly and promptly, especially around psychological concepts, evidence quality, ethical boundaries, mental-health safety, diagnostic caution, and rubric interpretation.
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- Trainer/QA activation management: DM contributors who are inactive or not working, encourage activation, track follow-ups, and flag availability issues when needed.
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- Documentation: Create and maintain psychology project documentation, including style guides, trackers, FAQs, quality notes, examples, honeypots, calibration tasks, and onboarding materials.
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- Onboarding and training: Schedule and run onboarding/training calls with trainers and QAs to explain project expectations, workflows, rubrics, quality standards, and psychology-specific review requirements.
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- Quality alignment: Ensure all trainers and QAs apply psychology-review guidelines consistently and understand updates as projects evolve.
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- Safety and ethics review: Flag unsafe, overconfident, stigmatizing, pseudoscientific, diagnostically inappropriate, or crisis-insensitive psychology content.
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- Process improvement: Identify recurring quality gaps, propose workflow improvements, and help build scalable QA processes for psychology AI training projects.
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📌 Psychology QA Lead - Remote (New South Wales)
🏢 YO IT CONSULTING
📍 New South Wales