Job Description

At Tennis Australia, we're creating a more playful world through tennis - for everyone. From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.

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We're a team of imaginative and passionate people who believe in the power of sport to make a difference.

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Want y our chance to make a mark on a world-class, record-breaking event? We are hiring for a Premium Experience Coordinator to join the Brisbane International team . This is a full-time fixed-term contract from October 2026 to January 2027. As this is seasonal role , we require full availability and flexibility across contract including the Brisbane Tournament.

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We're committed to reflecting the communities we work and play in. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds.

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About the role

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The Premium Experiences Coordinator will work closely with the Senior Manager, Event Delivery & Premium Sales Manager to deliver the hospitality & VIP requirements for all premium spaces (ensuring exceptional customer service to all corporate clients during, and in the lead up to the Brisbane International).

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In this role you will:

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- Work closely with Premium Sales Manager and stakeholders to ensure all premium hospitality client requirements inclusive of administration are serviced (payments, tickets, event information) .
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- Coordinate all player suite visits and media opportunities in premium spaces .
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- Oversee Premium Sales administration requirements including premium ticket dispatch, catering requirements, event information, marketing collateral, car parking requirements & special requirements .
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- Liaise with appropriate Tennis Australia/Event Catering staff regarding guest service .
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- Assist the Premium Hospitality Supervisor to ensure successful recruitment, training, communication, accreditation,



uniforming and induction of Hospitality volunteer staffing group .
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About you

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To be successful in this role you will have :

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- Outstanding customer service and communication skills
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- A bility to build rapport and engage quickly with a diverse range of stakeholders
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- Previous experience in a hospitality role within the corporate or VIP area is highly desirable
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- Demonstrate the ability to exercise sound judgement in complex decision-making and problem solving
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- A current Police Check and Working with Children Check (or be willing to obtain)
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- Preparedness to be flexible in regard to working hours and arrangements relating to work associated with Tennis QLD
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What's to love?

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- Career development with a range of formal education and on the job training opportunities
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- Monthly wellbeing activities and recognition through our Serving Your Success program
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- Health & welling advantages, including access to CorePlus Pilates and other wellbeing initiatives
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- A range of discounts from our sponsorship partners
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Applications close 9 th September , however we will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate.

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Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.

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We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

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Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen.

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We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on LinkedIn to stay up to date on the latest news and opportunities.

📌 Premium Experiences Coordinator (Queensland)
🏢 Tennis
📍 Queensland