Optus seeks a Manager Service Operations to lead its Service Centre teams toward operational excellence and exceptional customer service. You will guide teams, implement ITIL-aligned processes, and drive continual service improvement in a energetic MSP-style environment.
The role emphasizes leadership, stakeholder collaboration, and a focus on enterprise customers within a hybrid work setup.
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📌 Service Operations Manager - Flexible & Remote (City of Ryde)
🏢 Singapore Telecommunications
📍 City of Ryde
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