Cloud Helpdesk Technician — Customer Support Pro (Williamstown)

Cloud Helpdesk Technician — Customer Support Pro (Williamstown)

31 Aug
|
Simpro Software
|
Williamstown

31 Aug

Simpro Software

Williamstown

Simpro Group is seeking a Customer Support Technician, Level 1 in Victoria, Australia. You will engage with customers via phone or chat, manage high-volume queries, and deliver timely, empathetic support that aligns with our customer-centric approach.

You will develop product expertise, investigate issues, document resolutions, escalate when needed, and collaborate with cross-functional teams to improve the customer experience.

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📌 Cloud Helpdesk Technician — Customer Support Pro (Williamstown)
🏢 Simpro Software
📍 Williamstown

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