Job Description

Reporting to the Application and Data Lead, you will guide a dedicated team responsible for maintaining, enhancing and optimising critical business applications, and SharePoint solutions. You will play a key role in ensuring systems are reliable, secure and fit for purpose, while also identifying opportunities to streamline workflows, improve reporting, strengthen integrations and enhance the user experience.

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You will work closely with internal stakeholders, external partners and vendors to deliver practical, customer-centric technology solutions that support operational efficiency and align with organisational objectives. The role also supports a 24/7 on-call model for critical incidents, ensuring Council's essential systems continue to operate effectively when they are needed most.

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This position is required to provide quality customer service and create value for the community.

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What you will be doing:

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- Lead, mentor and develop the applications and SharePoint team, encouraging collaboration, innovation and continuous learning.
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- Oversee planning, testing and implementation of application and SharePoint update cycles, ensuring reliability, security and minimal disruption.
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- Design and deliver customer-focused solutions that improve workflows, reporting, user experience and organisational efficiency.
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- Manage and enhance integrations between core and secondary systems to support seamless and secure information flow.
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- Work with stakeholders and vendors to understand business needs, resolve complex issues and deliver effective system improvements.
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- Develop documentation, training resources and best practice guidance to support confident and consistent use of Council platforms.
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- Coordinate and contribute to a robust 24/7 on-call support model, including escalation support for critical incidents.
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- Support capability building and cross-training within the team to strengthen resilience and readiness for future needs.
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To be successful in this role, you will have:

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- Degree in Information Technology or related field OR solid contemporary equivalent work experience combined with ongoing professional development including licences and Certification with a business systems and configuration focus
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- A collaborative leadership style, paired with clear, practical and professional communication
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The commencing salary for this position is up to $110.9K. Central Coast Council also provides progression opportunities for employees to progress up to the maximum salary of $128.5K on completion of assessment of skills and performance plus 12% superannuation

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- Temporary Full Time contract role available
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- This role will be able to access a 9 day fortnight
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- We are able to offer hybrid and versatile working conditions for this role - 2 days from home and 3 days onsite
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- This role is located at the Wyong Administration Building
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📌 Senior Application Analyst (Central Coast Council)
🏢 Central Coast Council NSW
📍 Central Coast Council