Job Description

Shoalhaven Veterinary Group Pty Ltd – Bomaderry NSW

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Shoalhaven Veterinary Group is a proudly independent, locally owned veterinary practice providing high-quality small animal veterinary care throughout the Shoalhaven.

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Our growing Practice now includes five locations across the region – Bomaderry, North Nowra, Jervis Bay, Shoalhaven Heads and Curleys Bay. We have a highly dedicated team of veterinary professionals supported by modern facilities and equipment, and are committed to providing exceptional patient care and outstanding service to our clients.

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About the Position

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We are looking for a friendly and enthusiastic Receptionist to join our growing team on a casual basis. The role will initially be based at Bomaderry Veterinary Hospital, with the opportunity to work across our other Practices from time to time.

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It is envisaged that the role will involve either morning or full-day shifts, approximately one to two days per week, as well as providing leave coverage for other reception staff from time to time. Weekend shifts will also be required on a rotating basis.

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You will be responsible for:

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Greeting clients and communicating patient arrivals and emergencies to clinical staff

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Finalising invoices,



processing client payments and balancing the till

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Assisting clients with enquiries and providing exceptional customer service

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Maintaining a clean and welcoming front-of-house environment

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Completing a variety of administrative tasks

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Supporting the broader Practice team as required

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About You

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The successful applicant will have, and be able to demonstrate, the following:

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A well-presented and professional approach, with a genuine desire to provide high levels of client service

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Exceptional communication and interpersonal skills

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The ability to work collaboratively and build positive relationships with clients and colleagues

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The ability to work efficiently, calmly and with initiative in a fast-paced environment

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A minimum of three years' experience in a similar receptionist or customer service role

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Previous veterinary experience, although an advantage, is not essential. What is significant is a genuine passion for providing excellent client service, a willingness to embrace a steep learning curve, and, of course, a genuine love of animals!

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This is a great opportunity to join a friendly and growing veterinary Practice at an exciting time in its development.

📌 Veterinary Receptionist (Bomaderry)
🏢 Shoalhaven Veterinary Group
📍 Bomaderry