Our large group Specialist practice, with main rooms in Spring Hill is seeking experienced Medical Receptionists, on a full-time basis (38 hrs/week),who will thrive in a busy rapid paced work environment where teamwork is the key to success.
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The people we seek are passionate about patient service, can multi-task with ease and will bring existing skills in medical administration to add value to our growing practice. The successful candidates will have a flexible approach to working hours and will be available for a mix of early and late shifts Mondays to Saturdays at our rooms in various locations to accommodate our clinic hours.
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Candidates must be available to work occasional Saturday morning shifts as part of the rotating schedule across multiple locations.
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This is an exciting opportunity to provide excellent service to our patients and outstanding support to our surgeons as a member of a large and diverse team.
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Key Responsibilities of the role will include:
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- Meet and Greet patients with a smile and your full attention
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- Billing and receipting, including submitting Medicare claims
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- Setting appointments
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- Checking and adding documentation to patient charts
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- Consulting room preparation and instrument cleaning and sterilising
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- Preparation for clinics including liaison with patients, referrers and other health care providers
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- Correspondence and patient enquiries
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Essential skills and Attributes required:
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- Proven track record in excellent patient service
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- Polite and professional telephone manner
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- High attention to detail
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- Positive outlook and ability to multitask with a smile
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- Ability to work as part of a team in a fast-paced environment
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- Ability to demonstrate a dedicated work ethic
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- Knowledge of Medicare and Health Fund billing protocols
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- Minimum 2 years of Receptionist experience in a medical setting
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- Proficiency in Genie medical software or similar practice management systems is essential
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- Australian work rights required for this position
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We offer a supportive, team-oriented workplace culture, and potential career development and growth.
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Please apply with your resume and include a covering letter demonstrating your skills with reference to the Essential Skills and Attributes list above.
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Only shortlisted candidates will be contacted.
📌 Medical Receptionist (Queensland)
🏢 Complete ENT
📍 Queensland
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