Job Description

Odyssey Lifestyle Care Communities – Robina QLD

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Provide general cleaning duties. The Cleaner is responsible to provide cleaning services which contribute to a safe, clean and hygienic Community that results in a homely environment for all staff and residents.

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To provide services to residents to ensure compliance with the Retirement Village Act and Odyssey Application for Residence.

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Essential Qualifications/Skill Requirements

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Experience in cleaning and the use of cleaning materials, equipment, and chemicals.

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Ability to work as a team member to achieve organisational goals.

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Versatility and an ability to respond appropriately to changing circumstances.

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An ability to work within a structured environment.

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Strong commitment to working with frail and aged people.

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Demonstrated commitment towards career development and maintenance of mandatory Competencies.

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Willingness to increase knowledge of, and work in accord with, the Retirement Village Act, 1999 and the Aged Care Quality Standards.

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National Police Clearance Certificate

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Eligibility to work in Australia.

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Knowledge and understanding of personal protective equipment, chemical handling, and OH & S.

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Key Responsibilities

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Provide general cleaning duties as instructed by the Community Manager, refer to Cleaning Schedules in the Odyssey Quality Management System QMS;

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Cleaning, washing, sweeping, mopping, dusting, polishing and vacuum cleaning of designated areas to the required standard;

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Emptying litter bins, etc., and removing waste to designated areas;

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Respond to emergency calls during normal working hours and when on rostered shifts;

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Maintains records of completion of cleaning scheduled duties;





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Safe storage and use of cleaning agents including correct cleaning agents used in correct quantize for each task;

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Manage complaints in a timely and transparent manner, investigating causes and developing strategies to prevent re-occurrence, report all complaints to the Community Manager.

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Ongoing education, internal assessment and review of procedures, evaluation of new products and equipment.

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Workplace Health and Safety

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Participates in the risk management and infection control programs and contributes to a clean and safe work

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environment to ensure safety of residents / visitors, other staff and self;

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Reports immediately any equipment or situation that is hazardous, or has the potential to be a safety issue;

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Participates in problem solving process to resolve OH&S; and infection control issues.

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Physical Demands

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Walk and Stand

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Climb

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Kneel down

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Reach and grasp

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Push and pull objects

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Repetitive bending and lifting of items

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Repetitive hand and arm movements

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Professional Conduct and Expectations

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A high standard of personal appearance and conduct is expected of every employee i.e.: clean, neat, tidy, punctual, and respectful language and manner toward residents, visitors and to each other;

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At no time must information related to a resident/family or staff member be discussed with anyone other than the relevant staff member/care professional providing care/service;

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A flexible and enthusiastic attitude toward undertaking a variety of tasks, and demonstrated commitment to ongoing quality, with a team approach is expected.

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Provide an excellent level of customer service to both internal and external customers.

📌 Housekeeping/Cleaner Housekeeping/Cleaner (City of Gold Coast)
🏢 Odyssey Lifestyle Care Communities
📍 City of Gold Coast