Job Description

The primary accountabilities of the Visits Processing Officer include:- Undertake processing of visits bookings ensuring all visitors are approved.- Input and maintain accurate computerised and hardcopy records of visitor details.- Ensure confidentiality of all documentation handled and maintain a sure filing system.- Relay information regarding visits procedure at time of booking.- Confirm booking on arrival of visitors.- Direct visitors as required.- Manage own work-flow by negotiating and confirming work priorities for work completion in consideration of the needs of other officers.- Answer queries from members of the general public and relatives and friends of prisoners.- Provide information service relating to visit times, days,



duration and frequency of visits.- Maintain confidentiality when dealing with visitors.- Receive monies and approved items of prisoner property from and to external parties.- Maintain confidentiality.- Liaise with intelligence, custodial and sentence management personnel in relation to individual prisoners as a component of the case and sentence management process.

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The role description provides the minimum requirements for the role. The incumbent may be required to undertake other duties as required outside of these primary accountabilities.

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Applications to remain current for 12 months.

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This work is licensed under a Creative Commons Attribution 3.0 Australia License.

📌 Visits Processing Officer (Townsville)
🏢 Queensland Government
📍 Townsville