Competitive Salary plus super plus salary packaging plus fully maintained vehicle or vehicle bonus Permanent, Full Time Role Based in South Perth and Bull Creek The General Manager Home Care is responsible for the strategic and operational leadership of raafa's Home Care business, ensuring the delivery of high-quality, safe, compliant and financially sustainable services that meet the needs of older Australian

Benefits To You

- Competitive Salary - raafa Continues to support our people with industry leading salaries!
- Salary packaging – as a non-profit organisation, you can salary package up to $18,549!
- Career & Development Paths – raafa offers various ongoing career development opportunities!
- Employee Assistance Program - Access confidential counselling services for personal or work related issues!
- Employee Referral Program - earn bonuses for recommending friends!
- Long Service Recognition - Be celebrated by the entire organisation at 5 year service milestones!
- RAAFA Rewards - Discounted services including health insurance and gym membership!
- Corporate Zoo Membership - Visit Perth Zoo for free!
- Aviation Heritage Museum - Free entry for raafa staff!
- Supportive culture - be welcomed into an organisation who provide a supportive, friendly and positive culture within all of our staffing groups!

The Role And You

- Provide strategic leadership and direction for the Home Care portfolio, ensuring services are sustainable, customer-centred and aligned to raafa's organisational strategy.
- Lead the development and execution of a contemporary Home Care operating model that delivers service excellence, scalability, workforce effectiveness and long-term growth.
- Drive the transformation of Home Care services to respond to evolving customer expectations, market opportunities and regulatory reform.
- Build and lead a high-performing leadership team that fosters accountability, innovation, continuous improvement and a values-driven culture.




- Develop and execute growth strategies that increase market share, client numbers, service utilisation and revenue across the Home Care portfolio.
- Hold accountability for the commercial and financial performance of the business, ensuring strong financial stewardship and achievement of strategic objectives.
- Ensure effective governance, risk management and compliance with all legislative, regulatory, funding and contractual requirements.
- Contribute as a key member of the senior leadership team, providing strategic input into organisational priorities, reform implementation and integrated service delivery across raafa.

About You

- Significant senior leadership experience within the aged care, home care, health or community services sector, with demonstrated accountability for operational performance, service delivery, workforce management and financial outcomes.
- Extensive experience leading a large, geographically dispersed workforce, with a proven ability to build leadership capability, drive performance and foster a high-performing culture focused on quality and customer outcomes.
- Demonstrated experience in Home Care, including a strong understanding of the Support at Home program, Home Care funding models, care management, service delivery and contemporary operating models.
- Robust knowledge of the Aged Care Act, Aged Care Quality Standards and other legislative, regulatory and compliance requirements relevant to Home Care services.
- Proven experience developing and implementing scalable operating models,



systems and processes that support sustainable growth, operational efficiency and service excellence.
- Strong commercial acumen with demonstrated experience managing budgets, financial performance, funding, pricing, forecasting and business growth.
- Experience leading business transformation, change management and continuous improvement initiatives within complex service delivery environments.

About Us raafa is one of Western Australia’s longest-standing and most-loved community organisations. For nearly 100 years, we have been creating opportunities for people to live well, feel supported and know they belong. We are one of Australia’s largest not-for-profit retirement living and aged care providers, supporting thousands of people across Western Australia through retirement living, residential aged care, home care, membership and clubs. We are also home to an aviation museum that celebrates the proud history of the Air Force Association in WA. Through our Andrew Russell Veteran Living Program (ARVL), veteran research and services, we support those who have served our country to live fulfilling lives.

At raafa , we believe people deserve more than great services. They deserve to feel valued, respected and part of something meaningful. If you want to be part of an organisation with a proud history, a strong purpose and a focus on people, we’d love to hear from you.

What You Need To Do

- Update your resume
- Be eligible to work in Australia
- Satisfactory National Police Certificate (on commencement of employment to be within six months from date of issue) or willing to obtain one
- Be up to date with your Flu vaccinations
- Click “Apply to this Job”

For more information, please call or email us on 08 9288 8410 or [email protected] raafa WA reserves the right to withdraw, shortlist and interview applicants prior to this date.

📌 General Manager - Home Care (South Perth)
🏢 raafa
📍 South Perth