Purpose As General Manager, you will take on the crucial task of overseeing and managing all daily operations on property, guaranteeing its seamless and profitable function. This position demands a keen focus on every department, requiring you to be actively engaged in operations and that of stakeholder management. Your leadership will shine through your own actions, as you guide, coach, and mentor your team, fostering a culture of unwavering excellence.

The Role & Property As General Manager, you will be a hands-on leader with a proven track record of driving commercial growth

Work closely with the Body Corporate and the Building Manager to ensure seamless operations

Boasting an enviable location, Peppers Broadbeach has a number of exciting projects on the horizon for you to champion

Peppers Broadbeach has a focus on luxury guest experiences, where you will establish robust relationships with key clientele Primary Responsibilities Manage all facets of the property including revenue management, recruiting & training, customer service and achievement of financial targets

Be responsible for leading and developing your team to ensure the hotel’s profitability and success

Be instrumental in driving changes and improvements in performance and implementing strategies in line with business objectives





Create and build solid relationships with key stakeholders, property owners, guests and regional shared services

Maintain excellent product and service standards whilst maximising revenue and balancing expenses

Focus on recruiting and developing a team that is engaged in driving a positive customer sentiment

Act as a liaison within the local community, representing Accor and fostering community engagement Skills &

Experience Prior General Manager experience with a key focus on rooms management and commercial growth

You create environments where your team are encouraged and motivated to be their true self each day

Display confidence in your ability to cultivate solid relationships, effectively address challenging situations, and implement solutions that enhance service quality

Experience and capability to drive financial growth through skilful & thoughtful strategy

Comprehension of the key metrics that impact and grow hospitality businesses, using this knowledge to drive top line revenue and motivating your team to do the same

Past experience working with body corporates in an MLR setting is desirable

Hold current Real Estate licence (Class 1) (advantageous, not crucial)

📌 General Manager (Broadbeach)
🏢 Accor
📍 Broadbeach