Job Description

Fleet Manager (Account Manager, Entry Level)

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Who we are...

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We are a financial services company that specializes in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1100 employees.

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https://www.sgfleet.com/au/about-us/careers

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About the role

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The role is responsible for pro-actively managing and reviewing the portfolio of customers allocated and seek opportunities to maximise business renewal and organic growth.

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What you'll be doing

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- Manage a portfolio alongside the Relationship Manager, delivering high-quality fleet services
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- Act as the primary day-to-day client contact, ensuring timely resolution of all requests
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- Identify growth opportunities, support renewals, and drive upsell initiatives
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- Monitor fleet performance (utilisation, servicing, fuel) to optimise costs and outcomes
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- Prepare accurate quotes within SLA timeframes and track outcomes
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- Manage vehicle terminations and restructures in line with best practice
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- Ensure KPIs and contractual obligations are consistently met or exceeded
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- Build strong client relationships to support revenue growth and account planning
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- Collaborate with internal teams to achieve shared business objectives
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Skills and experience

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- Relevant qualification (business-related, tertiary, or equivalent)
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- Fleet Management or Motor industry experience
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- Experience in a customer service role
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- Strong commercial awareness and business acumen
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- Excellent organisation and prioritisation skills, with ability to meet deadlines
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- Robust written and verbal communication, including active listening
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- Effective problem-solving and analytical skills
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- Proficient in Microsoft Office (Excel, Word)
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- High attention to detail
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- Fleet management knowledge (desirable)
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About you

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- Professional communicator with strong planning and foresight
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- Excellent time management and ability to meet deadlines
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- High level of discretion and professionalism
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- Collaborative, adaptable, and approachable team player
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- Takes ownership of delivering high-quality, innovative work
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- Strong decision-making skills under pressure
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- Resourceful, resilient, and accountable
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What's next...

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We'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity, work-life balance, and career development.

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We are a proud equal opportunity employer. Interviews may take place prior to closure date for applications. As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening.

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Aboriginal and Torres Strait Islander candidatesare encouraged to apply.

📌 Fleet Manager (Account Manager, Entry Level) (Ku-ring-gai Council)
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