Provide direct support to young people, guide staff, and ensure therapeutic care, safety, and compliance.

This role includes 36 hours face-to-face support plus 2 hours administration weekly.

- Salary packaging up to $15,900 tax-free, plus an additional $2,650 entertainment card
- Paid training and professional development
- Opportunities for career development and growth pathways
- Access to Pool vehicles
- Supportive and values-driven team culture
- Discounts on dining, travel, and retail

What You’ll Be Doing:

- Deliver trauma-informed care aligned to case and behaviour plans
- Oversee household operations including budgets, audits, and WHS
- Lead and coach Therapeutic Youth Workers to model best practice
- Support culturally safe care and connection to community and culture
- Ensure compliance with PSP, OCG standards, and governance frameworks

What You’ll Bring:

- Diploma in Community Services (or related field)




- 2+ years working with young people in OOHC or residential care
- Knowledge of PSP, 10 Essential Elements, and child protection law
- Solid leadership, decision-making, and coaching skills
- Current unrestricted driver’s license and probity clearances

About Us

We are a purpose-driven organisation supporting children and young people through therapeutic, evidence-based care. Guided by our values, Inspired, Courageous, Skilful, Responsive, we foster a supportive, collaborative culture that prioritises safety, wellbeing, and positive futures.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment

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📌 House Manager (Newcastle City Council)
🏢 Employment Office
📍 Newcastle City Council