Services Australia is seeking Service Officers to support separated parents through the Child Support Scheme, primarily over the phone, providing guidance, education and support to navigate assessments and payments.
You will handle incoming calls, gather information, discuss changes with both parents, update systems, explain outcomes, negotiate and set up payment arrangements, and adapt across channels in a rostered contact centre.
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📌 Hybrid Child Support Advisor — Empathetic & Flexible (Australia)
🏢 Services Australia
📍 Australia
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