Catapult in Melbourne is seeking a proactive Product Support Technician to be the first point of contact for global customers, resolving issues for our Video platform solutions via phone, email or live chat. The role includes rostering to cover 24/7 support and requires a customer-focused approach in a quick-paced tech environment.
You will collaborate with engineering and support teams, create help-content, and validate new features while maintaining high service levels for athletes and teams
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📌 Global 24/7 Product Support Technician - Sports Tech (Melbourne)
🏢 Catapult
📍 Melbourne
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