Join a boutique private hospital known for exceptional patient care and a warm, supportive team culture.

About Us

East Sydney Private Hospital is a up-to-date, boutique surgical hospital located in the heart of Sydney. We specialise in Orthopedic, General/Bariatric, ENT, Plastic & Reconstructive, and Ophthalmic surgery.

Conveniently situated at 75 Crown Street, Woolloomooloo, we pride ourselves on delivering a premium patient experience and a collaborative working environment.

- Operating Monday to Friday 6am-8pm

About the Role We are seeking a friendly, professional, and well-presented Medical Receptionist / Administration Officer to be second in charge to the Administration manager. This front-of-house role requires a bubbly personality, exceptional customer service skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities

- Warmly greeting patients on admission and ensuring a smooth check-in process
- Invoicing, receipting, and handling patient payments
- Support the manager in day-to-day responsibilities.
- Act as Second-in Charge, providing leadership, operational support and assistance with rostering when the manager is unavailable.
- Providing outstanding customer service, including managing patient enquiries via phone and email
- Understanding and processing patient billing, including Workers Compensation, Defence, DVA, and private health fund claims




- Supporting the Office Manager and administrative team with general reception and office duties
- Maintaining a clean, organised, and professional front-of-house environment

Skills & Experience To be successful in this role, you will have:

- Previous experience in a medical administrative or hospital setting, or transferable administration skills that meet the role requirements
- Excellent time management, attention to detail, and the ability to multitask
- Outstanding customer service and communication skills
- Ability to work effectively as part of a team and manage fluctuating workflows
- Strong computer proficiency, including Outlook, Word, Excel, and data entry
- A positive, enthusiastic attitude and a genuine passion for working in a fast-paced, patient-focused environment
- Professional personal presentation and a respectful, compassionate manner
- Strong work ethic, initiative, and a proactive approach
- Excellent phone etiquette and interpersonal skills when interacting with patients, doctors, and hospital staff

How to Apply If you are looking to join a dynamic and supportive team in a high-quality private hospital environment, we would love to hear from you.

Please submit your CV by clicking "Apply Now".

Pay: $34.00 – $37.00 per hour

Expected hours: 38.0 per week

Application Question(s)

- What working rights do you have in Australia?

Experience:
- Medical receptionist: 1 year (Preferred)

Work Location: In person

📌 Hospital Receptionist / Administration Assistant 2IC (Woolloomooloo)
🏢 East Sydney Private Hospital
📍 Woolloomooloo