- Visa sponsorship available
- Competitive salary Package
- High Ownership & Visibility

IT System Analyst | Permanent Role

Your New Company

You'll be joining a well‑established business operating within a complex and highly customised technical landscape. The organisation runs both on‑premises infrastructure and a deeply tailored legacy ERP system, supporting operations across Australia and a recently acquired New Zealand entity. You'll work closely with a small, hands‑on IT team where you'll have real ownership, exposure to multiple technologies, and the ability to directly influence system stability, process improvement, and long-term transformation.

Your Recent Role

As the IT Systems Analyst, you'll work across infrastructure, SQL, and a highly customised ERP environment. This role suits someone who enjoys variety, technical depth, and working in a small IT team where you'll have real influence.

You will

- Provide Level 2 support across Windows Server and core infrastructure.
- Analyse and debug SQL issues, including stored procedures.
- Support and maintain a heavily customised legacy ERP with no vendor support.
- Assist with integrating a newly acquired NZ business into the ERP system.
- Contribute to long‑term planning for future system and ERP improvements.

This is a broad role covering day‑to‑day support, systems troubleshooting, and mid‑range project work,



with plenty of autonomy and ownership across the environment.

What You'll Need to Succeed

Technical Skills

- Strong experience supporting and configuring Windows Server and core Microsoft technologies.
- Proficiency in SQL, including tracing, debugging and writing stored procedures.
- Exposure to ERP systems - particularly customised, legacy or unsupported platforms.
- Experience delivering Level 2 infrastructure support (GPO, login issues, printing, server‑side troubleshooting).

Preferred Background
- Experience working in a small team or SME environment where multitasking is essential.
- Background as a Systems Analyst, Senior Support Engineer, Coordinator, or Subject-Matter Expert.
- Experience supporting bespoke business systems with minimal vendor support.
- Understanding of wholesale, retail, manufacturing or distribution workflows (advantageous but not essential).

What You'll Get in Return
- A varied role covering infrastructure, application support, SQL analysis, and project work.
- Exposure to unique, heavily customised systems is seldom found elsewhere.
- Close collaboration with an experienced IT Manager.
- Genuine ownership and input into future technology direction, including ERP replacement planning.
- A stable business environment with long‑term visibility and ongoing projects.
- Open to candidates on a visa, with sponsorship available for the right person.

📌 IT System Analyst (Sydney)
🏢 Hays
📍 Sydney