The Customer Service Coordinator will play a crucial role in delivering exceptional service to clients while ensuring a clean and secure environment for their use.
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Key responsibilities
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- Provide outstanding customer service to all P3 Recovery clients, addressing inquiries, concerns, and feedback
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- Maintain cleanliness and safety standards throughout the facility, including pool decks and recovery equipment
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- Sell memberships and products to clients, offering guidance and support as needed
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- Assist clients in utilising recovery equipment, ensuring proper usage and safety protocols
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- Maintain accurate customer records and complete transactions using our systems
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- Adhere to company policies and procedures related to customer service, safety, and security
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About you
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- First-Aid and CPR Certificate
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- High School diploma or equivalent
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- Strong experience in customer service and sales roles
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- Strong communication skills, both verbal and written
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- Ability to adapt to changing tasks and manage a busy environment effectively
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- Excellent attention to detail and time management skills
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- Available to work weekends and nights
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About us
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P3 Recovery is a leading wellness and recovery centre committed to helping individuals achieve optimal physical and mental wellbeing. Our mission is to provide a supportive environment where our clients can prepare, prevent, and perform at their best through evidence-based therapies and world-class facilities.
📌 Customer Service Coordinator (City of Gold Coast)
🏢 P3 Pimpama
📍 City of Gold Coast
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