Job Description

Solution Architect - CMDB / ServiceNow ITOM

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Solution Architect - ServiceNow CMDB /ITOM

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12 Month Contract | Mascot, Sydney (2 days/week onsite) | Interstate candidates welcome | c.$1,200/day

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Our client is undertaking a major ServiceNow ITOM and CMDB Uplift Program and is seeking an experienced Solution Architect to provide architecture leadership across the initiative. This is a high-impact role establishing the foundational architecture required to deliver a secure, scalable, and governance-led CMDB capability that underpins strategic technology outcomes across the Group.

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Key Responsibilities

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- Define and govern CMDB data structures, service hierarchies, and asset models
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- Establish standards for asset tiering, lifecycle management, and Minimum Viable Service (MVS)
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- Develop architecture patterns and guardrails to support CMDB growth and adoption
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- Provide solution design oversight as Discovery expands across the environment
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- Govern the onboarding of additional data sources into a CSDM-aligned CMDB
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- Support integration of cyber security scanning platforms and other strategic technology data sources
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- Work closely with platform, infrastructure, cyber, and service management teams to ensure alignment and consistency
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About You

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- Proven Solution Architecture experience delivering ServiceNow ITOM and CMDB initiatives
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- Strong understanding of ServiceNow Discovery, CMDB, and CSDM frameworks
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- Experience designing secure enterprise architectures in complex, regulated environments
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- Knowledge of network architecture, segmentation, security controls, and credential management
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- Experience integrating infrastructure, cyber, and operational data sources into enterprise platforms
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- Robust architecture governance and stakeholder management skills
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- Experience establishing enterprise data models, standards, and operating processes
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- Ability to operate across business and technology stakeholders and influence strategic outcomes
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The Details

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- Contract length: 12 months
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- Location: Mascot, Sydney - 2 days per week in office (right candidate can work remotely; interstate applicants encouraged to apply)
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- Rate: c.$1,200/day
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This is a fantastic opportunity to shape enterprise CMDB architecture for a large-scale, strategically important program. If you have deep ServiceNow ITOM/CMDB architecture experience and thrive in complex, governance-focused environments, we'd love to hear from you.

📌 Solution Architect - CMDB / ServiceNow ITOM (New South Wales)
🏢 The Aquarium
📍 New South Wales