The Positive Guys in Australia seeks a Customer Support Team Member for the Sales and Service Hub to deliver a positive post-service experience and resolve issues promptly.
You will schedule deliveries, manage warranty and supplier claims, and work with stores, supply chain and suppliers to enhance the customer journey while complying with Consumer Law. This role offers a hybrid work arrangement for eligible roles and the chance to develop within JB Hi-Fi Group family.
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📌 Post‑Sale Customer Experience Specialist (Western Australia)
🏢 The Good Guys
📍 Western Australia
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