Lead Customer Service Team (Hands-on, Hybrid) (City of Sydney)

Lead Customer Service Team (Hands-on, Hybrid) (City of Sydney)

31 Aug
|
Smaart Recruitment
|
City of Sydney

31 Aug

Smaart Recruitment

City of Sydney

Our client is seeking a hands-on Customer Service Team Leader to guide a five-person team, balancing coaching with frontline support. You’ll manage busy phone queues and emails, ensure timely responses, and collaborate with technical teams across Australia, NZ and the US to resolve issues.

The role offers hybrid work with 1 day WFH, salary from $90,000 to $100,000 plus super, and explicit progression in a stable, global business.

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📌 Lead Customer Service Team (Hands-on, Hybrid) (City of Sydney)
🏢 Smaart Recruitment
📍 City of Sydney

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