ITSM Process Analyst: Elevate Incident, Change & Service Delivery (City of Sydney)

ITSM Process Analyst: Elevate Incident, Change & Service Delivery (City of Sydney)

31 Aug
|
Airservices Australia
|
City of Sydney

31 Aug

Airservices Australia

City of Sydney

Airservices Australia is seeking an ITSM Process Analyst to drive and continuously improve ITSM processes across its critical technology workplace. You will partner with operational and technology teams to ensure reliable, high-quality service delivery in a complex aviation setting.

The role involves working with ITSM Practitioners, Service Desk and ISOC to enhance incident, problem, change, release and configuration management, while maintaining documentation and governance artefacts for

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📌 ITSM Process Analyst: Elevate Incident, Change & Service Delivery (City of Sydney)
🏢 Airservices Australia
📍 City of Sydney

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