Unisys in Canberra seeks a Service Delivery Support (SDS) Manager to lead a team of 8 specialists across service reporting, SLA management, quality assurance, knowledge management, and asset logistics. You will own SLA/KPI performance and drive CSI across the contract.
NV1 clearance is mandatory; 7+ years in IT service management; you will engage with governance forums and deliver data-driven improvements using Power BI.