About the business

We are a welcoming clinic based in North Geelong that provides high-quality healthcare to people from all walks of life. Our administrative and nursing staff enjoy working as a team to ensure the clinic provides the excellent care for which we are known.

We are accredited by QPA and participate in quality improvement activities.

About the role

This is an exciting opportunity to join an expanding team of reception staff on a permanent part-time basis. This role will be ideal for someone who is keen to use their knowledge and creativity while continuing to grow their skills.

We are seeking candidates with medical reception experience, a 'can do' attitude, and who are passionate about and committed to providing excellent patient care.

About the role in our team The role will see the successful applicant:

- Greeting and welcoming clients into the practice.
- Booking appointments (including basic triage)
- Maintain medical files (including new registrations)
- Process Patient billings & payments (including processing online claiming and banking)
- General administration duties including dealing with incoming and outgoing mail, scanning and faxing
- Communicate effectively with doctors, practice nurses and other members of the reception team

Required qualities for the role We are searching for an enthusiastic, highly motivated medical receptionist with:

- A kind approach
- Positive 'can do' attitude
- Excellent attention to detail
- Excellent interpersonal & communication skills




- Well groomed & skilled presentation
- Ability to work and remain calm under pressure
- Comprehensive computer skills
- Ability to work both as a team member & independently

Benefits and perks

- Management team that will support a motivated staff member to grow out of their role.
- Be a part of an amazing team of dedicated and established health professionals in a supportive environment that promotes a healthy work life balance
- Excellent location with nearby all-day parking and Separation Street shops and amenities nearby
- Salary will be paid in accordance with the Health Professionals and Support Services Award 2010 and will be negotiated depending on experience and qualifications

Essential experience:

- Previous medical reception (preferably General Practice) experience is essential
- Proficiency in Best Practice (or similar software)
- Proficient in Windows operating system
- A working knowledge of the MBS general practice item numbers
- Excellent computer skills including Microsoft Office suite

Preferred experience:

- Understanding of medical terminology
- Certificate III/IV in Business Administration (Medical) or similar would be considered an advantage

For enquiries or requests for further information, please contact Chloe by email at [email protected] ALL ENQUIRIES WILL BE KEPT STRICTLY CONFIDENTIAL

Applications will remain open until the right candidate is found.

Applicants should provide:

- Cover letter
- Current CV
- 2 professional referees

📌 Medical Receptionist (North Geelong)
🏢 North Geelong Medical Clinic
📍 North Geelong