Additional opportunities have become available for experienced Medical Receptionists in a well-established and cutting-edge Mental Health Practice.
We have additional full-time positions (minimum 4 days) available, and are looking for someone that is proactive, friendly and agile.
NeuroCentrix is a private neuroscience facility dedicated to evidence-based assessment, treatment and research of memory and mood disorders. We have a reputation for providing the highest quality patient care whilst working within a friendly and supportive team environment. NeuroCentrix offers private psychiatry and psychology consulting, memory and mood clinics, research Trials, Transcranial Magnetic Stimulation (TMS), esketamine (Spravato) and donanemab (Kisunla) treatments.
As a key member of this team, you'll liaise between patients, psychiatrists, psychologists, clinicians, third-party stakeholders and dedicated admin teams to organise and monitor all administrative requirements for the Clinic.
Clinic times, 8am - 6pm, Monday to Friday.
The current roles have a requirement of 5 days full-time per week or a minimum of 4 days part-time per week.
Key duties and responsibilities will include (but not be limited to):
- Greeting patients,
attending to incoming telephone calls and assisting patients with general enquiries.
- Registering new patients attending the clinic and maintain/update all records.
- Create, cancel, or reschedule appointments for clients.
- Diary management for psychiatrists and psychologists.
Position characteristics:
- Experience working as a medical receptionist or similar within a medical practice preferred.
- Previous experience using medical software (eg Clinic2Cloud) would be desirable.
- Understanding and experience in billing Medicare, private health insurers, DVA, Workcover, TAC, claims and accounts.
- Experience within the mental health field is desirable.
- Outstanding customer service skills and an enthusiastic and positive 'can do' attitude.
- Well organised and able to work well under pressure.
- Exceptional verbal and written communication skills.
- Meticulous attention to detail and problem-solving skills.
How to apply: Please attach a cover letter to your resume and only apply through the Seek platform.
Due to the volume of applications, we will only be able to respond to shortlisted candidates.
📌 Medical Receptionist (Carlton)
🏢 NeuroCentrix
📍 Carlton
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