Are you an experienced and empathetic Surgical medical secretary with a passion for helping others? Or do you come from a GP background and would like to upskill? If so, we would love to hear from you!

About Us

Our Surgical practice is looking for a compassionate, detail-oriented, and experienced medical secretary to join our team. We pride ourselves on delivering a supportive and empathetic patient journey, ensuring our patients are cared for with the utmost professionalism and attention.

About You

As a Medical Secretary, you will have experience in a similar role and possess a warm,

empathetic nature, capable of providing excellent customer service. Your ability to anticipate needs and streamline systems will assist in ensuring that our practice runs smoothly, and our patients receive the best care possible.

For those with a GP Medical Receptionist background and would like to upskill, we are happy to provide full training for the right candidate.

Attributes we seek:

We are seeking a mature-minded, self-motivated, and task-oriented individual who thrives in a busy environment. The ideal candidate will possess:

- Empathy & Strong Patient Focus: You are committed to supporting patients with care and compassion, ensuring they feel heard and valued throughout their journey.
- Excellent Communication Skills with a Positive Mindset: You will be the face of our practice, interacting with patients and healthcare professionals both in person and via phone, maintaining professionalism and warmth in every interaction.




- Attention to Detail & Organisational Skills: You will pride yourself on your ability to manage multiple tasks simultaneously, ensuring accuracy and efficiency in everything you do.
- Team Player with Independence: While you can work independently, you also enjoy being part of a small, cohesive team and contributing to the overall success of the practice.
- IT Proficiency: You are comfortable using medical software (such as Gentu, or similar)

and have great troubleshooting skills. Experience with theatre bookings, surgical billing,

and quoting (preferably with Eclipse) is an advantage, though training can be provided for the right candidate.

Key Responsibilities:

- Setting up and managing the consulting rooms and sessions, ensuring a welcoming environment for patients
- Answering phone calls and managing patient inquiries in an productive, friendly, and courteous manner
- Scheduling appointments and managing the practice’s calendar
- Uploading referrals, taking payments, and assisting with reception duties along with scanning, filing, and other general administrative duties• Assisting with theatre bookings, theatre billing, and payment processing (training provided)
- Providing general administrative support to the Surgeon including Personal Assistant ad-hoc duties.
- Maintaining the privacy and confidentiality of medical files and office records at all times
- Ability to cover leave (with notice) for our other PA/Medical Secretary.

📌 Medical Secretary/Personal Assistant (North Adelaide)
🏢 Important Business
📍 North Adelaide